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Learn More
Details
Available Option
8 Step Process
Flight Operations Manual
Safety Reporting Forms
SMS Training
Testimonials
“With the advent of our SMS program and the growing scope and complexity of our operation we found that we needed outside help to revise, maintain and keep our SMS, SOP's and operations manuals up-to-date. We retained Assessment Compliance Group Inc. and they have taken this time-consuming burden off of us. We found their manual development process to be highly interactive and very easy to use resulting in a living document designed and customized specifically for the unique aspects of our operation and that are IS-BAO compliant. The manuals can easily be revised to reflect the changing IS-BAO requirements and department needs. The entire ACGI staff was pleasant to work with, very responsive, provided great ideas and they worked very hard to give us what we wanted, not just a boiler-plate manual.”
- Steve Hawkins, Director of Corporate Aviation, Abbott Laboratories Inc. Testimonials-
“With the advent of our SMS program and the growing scope and complexity of our operation we found that we needed outside help to revise, maintain and keep our SMS, SOP's and operations manuals up-to-date. We retained Assessment Compliance Group Inc. and they have taken this time-consuming burden off of us. We found their manual development process to be highly interactive and very easy to use resulting in a living document designed and customized specifically for the unique aspects of our operation and that are IS-BAO compliant. The manuals can easily be revised to reflect the changing IS-BAO requirements and department needs. The entire ACGI staff was pleasant to work with, very responsive, provided great ideas and they worked very hard to give us what we wanted, not just a boiler-plate manual.”
- Steve Hawkins, Director of Corporate Aviation, Abbott Laboratories Inc. -
“Our association with ACGI began in 2003 with our first IOPS Manual and
has progressed through to IS-BAO registration. The audit was successful
in no small part due to the guidance and encouragement from ACGI. The
level of safety awareness and professionalism in our Flight Department
has been greatly enhanced by our association with ACGI and it continues
with E-Bulletins and online training.”
- Mark Loring, Chief Pilot, Eurojet Holdings Ltd. -
“Whether it's manuals, audit preparations, training, help establishing a
Safety Management System or just some answers; the expert staff at
Assessment Compliance Group, Inc. delivers accurate, timely solutions.
During a time of unprecedented challenges for the aviation community, we
know they are there for us as a vital business partner.”
- Mark A. Arpino, Safety Manager, MassMutual Financial Group -
“We successfully accomplished our IS-BAO audit on Friday. We are all very happy that it went so well. We had a three-day audit and the compliments we had in regards to the Assessment Compliance FOM manual were outstanding. The auditor referred several times to what a great asset it was to have the manual accomplished by you and your colleagues. You have been a wonderful wealth of knowledge and really appreciate how you always took the time to take my calls and help in any way you possibly could. With all your suggestions and roadmap type guidance we had the offices, maintenance facilities, hangar and the operation in general in tip-top shape. The auditor made the comment that he thought we were beyond where we should have been for a stage 1 audit, which was excellent news. You truly made the process smooth and seamless!”
- Bryan J. Berkbigler, Safety Officer, The Scotts Miracle-Gro Company
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One of the biggest challenges in establishing an SMS is to ensure its key components and elements are integrated into the Flight Department's day-to-day routine. The Safety Management System is composed of the following components and elements:
- Management commitment and responsibility
- Safety Accountabilities
- Appointment of key safety personnel
- Coordination of Emergency Response Planning
- SMS documentation
- Safety risk assessment and mitigation
- Hazard identification
- Safety performance monitoring and measurement
- The management of change
- Continuous improvement of the SMS
- Training and education
- Safety communication
Details
The SMS must be proactive, ongoing, and fully integrated throughout the Flight Department and all its activities to reduce Safety Risks to as low a level as reasonably practicable. A sound and appropriate SMS involves everyone in the entire organization, not just flight operations.
The Assessment Compliance Group, Inc. team works with your entire Flight Department to develop your SMS. Our goal is to customize and develop your SMS to come as close as possible to your current safety program and then to assist your team into forming a system. All SMS forms are designed to support data analysis and your SMS process.
Hazard Identification, Tracking, and Resolution can be accomplished manually (Forms, Binders, Safety Meeting Minutes, etc.), electronically using the
Online Safety Management Center,
or a system that falls somewhere in between.
Experienced auditors and trained subject matter experts facilitate the development and implementation of the SMS. All of our team members are full time employees. The development effort includes an implementation plan and SMS Training for all Flight Department personnel. Our team is available to answer questions throughout the development process to ensure a full understanding of the SMS. All graphics and flow charts depicting your Flight Department's SMS process, risk management, accountabilities and responsibilities are created and included.
The Flight Operations Manual
includes the following: Safety Management System, Organization and Administration, Operating Procedures, Emergency Response Procedures, Training Program, Maintenance Program, Security Program, Company Forms, and Company Directives. All required forms, including sample forms and explanations are provided. Tools are offered to assist in the development of the Flight Department's Safety Risk Profile and Safety Performance Goal(s). Appendices are reserved for operator specific, custom content (Standard Operating Procedures, Cold Weather Operations, etc.).
All procedures comply with State regulations and conform to IS-BAO protocols and standards and ICAO Annex 6 Part II. Our team has worked with a variety of Flight Departments ranging from the single aircraft operation to complex operations involving multiple aircraft and worldwide bases. Our commitment and experience ensures that we will meet the individual needs of your Flight Department.
The FOM / SMS can be accomplished online, onsite at your Flight Department base(s) located in any part of the world, or in the offices of Assessment Compliance Group, Inc. in
Annapolis, MD USA.
We have provided support to over 150 operators worldwide. Early morning or late evening sessions are available for our operators in various time zones. At your convenience, we welcome an online demonstration of the options and strategies that have proven 100% successful since January 2002.
Available Option
Safety Management System Manual: A Safety Management System meeting the
IS-BAO protocols and standards
may be developed and documented in a separate manual. This option is for those operators that require a stand-alone Safety Management System Manual to supplement an existing Flight Operations Manual which cannot be modified. Ideally, the SMS components and elements should be fully integrated into the operations manual over a period of time.
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